August 2nd, 2012

Our Service and Delivery to you

Here at Baby Lurve making sure we deliver our customers great products as well as a great service is always a top priority for us.  We work hard to ensure our customers receive a high standard of customer service at all times.  We pride ourselves on our speedy order processing as we ensure each order is processed and despatched in good time and with a selection of shipping options available to suit you.

We have recently revised our shipping to now include an Economy, Priority and Express shipping option for all UK shipping addresses, each of these is explained below…

Our Economy delivery is perfect if your not in any hurry to receive your item, this service provides a FREE delivery usually within 5-7 working days using either Royal Mail or our chosen courier for heavier items.  For a small fee of £2.95 you may wish to select our Priority delivery option, using this service we promise to have your order delivered to you within 2-4 working days using a tracked service, delivered using our courier Interlink Express or Royal Mail first class recorded post.

Sometimes when ordering online you may need your order in a hurry or simply just want it straight away so our ever popular Express delivery service remains and for just £4.95 we promise to dispatch your order to you using a next working day courier service. This service also includes online tracking, with both email and text message confirmations available to advise you of a pre allocated 1 hour delivery slot on the day of delivery…so there’s no more waiting in all day for your parcel, perfect!

Here’s what our customers think of our service…

“Delivery text with time and date information was very impressive! Item was delivered in the time slot stated in the text. Excellent communication-fantastic sellers!”

“Great item, fast delivery, I’ll definitely use this seller again.”

“Very prompt service, arrived well before delivery estimate. Really lovely product, can’t wait for baby to arrive now!”

“love using my jujube bag and everyone comments on it. Prompt service. Well packaged and described perfectly. Many thanks”

“Excellent service. Came earlier than estimated.”

“Well packaged and promptly delivered.”

“Very good service and item”

“Excellent product, fast shipping. Thank you!”

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